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Autonomous

An email agentfor every customer.

Personalised follow-up that brings customers back.

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We’ll scan your website and build an email agent around your products and customer context.

An illustrative personalised follow-up email with products recommended by the Tofo AI Email Agent.
Follow-up readyPersonalised
To
Amelia
Subject
Still deciding on the Cloud Walk?

Hi Amelia,

The Cloud Walk you viewed is still available in your size. Here are three lightweight options selected from what you explored.

Recommended for you

Cream and black low-top sneaker on a beige background
Cloud Walk

Sand · Lightweight

$89

White trainers with colourful accents
City Runner

Stone · Everyday

$104

White high-top sneakers with decorative detailing
Weekend Knit

Cream · Flexible

$112

View recommendations

Frequently asked questions

Clear answers about Tofo AI Email Agent, personalised follow-up, product recommendations, website knowledge, and shared customer context.

What does the Tofo AI Email Agent do?

Tofo AI Email Agent creates personalised customer follow-up using your business, product, and customer context. It is designed to help businesses continue useful conversations and bring interested customers back.

How does the Email Agent personalise each email?

The Email Agent can use relevant customer context, such as previously viewed products, questions, and conversation history, to prepare a message that reflects what the customer was actually interested in.

Can the Email Agent recommend products?

Yes. When product information is connected, the Email Agent can include relevant recommendations based on customer interest and available business context instead of sending the same generic selection to everyone.

Can Tofo AI learn from my existing website?

Tofo AI is designed to learn from connected website content and product information so its emails can use the language, details, and offers that are relevant to your business and its customers.

Does the Email Agent work with the Chat Agent?

Tofo AI agents are designed around shared customer context. This allows an email follow-up to continue from useful information gathered during a customer’s earlier Chat Agent conversation or website journey.

Can I review email content before it is sent?

Review and sending controls depend on the workflow configured for your business. The intended experience supports controlled follow-up while keeping your team informed about customer communication.